Are all of your items in stock?
At the moment our website shows just a fraction of what is available to purchase in store. We’re busy working on expanding the products online every day. Our site is linked to our stock system, so in theory everything showing in stock online should be available for despatch. However, the store is actively retailing these items so we cannot guarantee that every item is always available.
If we are out of stock of any item we will let you know as soon as possible and if we can’t give you a satisfactory delivery date then we will refund your order. Please ask if there is an item you would like us to get in for you. We are more than happy to put items on special order for you and will inform you of the likely time it will take for delivery.
I would like to offer one of your products as a gift. Is this possible?
We are very happy to gift wrap items for you, for a small charge of £2.50 we will wrap your gift and attach a card.
Please select Gift Wrapping at the checkout
You can send a gift to a friend by filling in their address for the shipping address and your address for the billing address. Any questions just email us at firstname.lastname@example.org and we will be happy to do what we can to help you.
What types of payment do you accept?
You can pay for your purchases in several different ways.
Online – Payment Methods:
- Credit card payment securely through SAGEPAY
In store ONLY Payment Methods:
- Credit Card
- Gift Vouchers
When will I receive my order?
Orders over £75 are inclusive for FREE delivery and should be delivered between 3-5 working days.
Unless specified for Next day delivery.
Please be aware that if you order on a Saturday or Sunday your order will not be processed until Monday morning, or Tuesday if it is a Bank Holiday weekend because our Courier service is only available on working days.