FREQUENTLY ASKED QUESTIONS

Are all of your items in stock?

At the moment our website shows just a fraction of what is available to purchase in store. We’re busy working on expanding the products online every day. Our site is linked to our stock system, so in theory everything showing in stock online should be available for despatch. However, the store is actively retailing these items so we cannot guarantee that every item is always available.

 

If we are out of stock of any item we will let you know as soon as possible and if we can’t give you a satisfactory delivery date then we will refund your order. Please ask if there is an item you would like us to get in for you. We are more than happy to put items on special order for you and will inform you of the likely time it will take for delivery.

What types of payment do you accept?

You can pay for your purchases in several different ways:


Online – Payment Methods:

  • Credit card and debit card
  • PAYPAL
  • Wadswick online gift voucher

In store ONLY Payment Methods:

  • Credit card and debit card
  • Cash
  • Wadswick in store gift vouchers

When will I receive my order?

Orders over £35 (excluding feed)* are inclusive for FREE delivery and should be delivered within 3-5 working days.
Unless specified for Next Day Delivery. *See here for details.

Please be aware that if you order on a Saturday or Sunday your order will not be processed until Monday morning, or Tuesday if it is a Bank Holiday weekend. Our courier service is only available on working days.